Happy World Spine Week with Locum Home

Friday, October 15, 2021
I'm forcing this blog out of its desire for early retirement to share some great news - not just for me and my team, but for you too!

COVID-19 came with its insane share of 'new normal' that we had to get accustomed to. From daily mask wearing and meals in isolation to frequent sanitisation and work from home culture, we've had to adapt and change with the times in a way that was well... wait for it... unprecedented. 

Some Changes

With that being said, some of the 'new normal' are things I wished have always been normal. For instance, personal space. I'm very happy that it's come to be completely accepted that strangers who brush against you in an elevator deserve the glare of death, and that meetings do not always need to be in person to get things done. 

Other improvements come with the innovation we've seen. Restaurants are a lot better with handling reservations in order to maintain the physical crowd in a restaurant, while the growth of food delivery platforms (hello, Air Asia Food & Shopee Food!) means more choice for consumers, better discounts and all in all, a general improvement in food logistics nationwide.

Healthcare Industry in Malaysia

It was a particularly interesting time to be working in the healthcare industry. As people became more cautious, from the private hospital angle, we were seeing a fall in numbers from those coming for general health screening. But, as a result of both the abandonment of general health maintenance and COVID-19, we were also seeing an increase in hospitalization and admissions as a whole throughout the industry. 

The solution, of course, wasn't to force people to start going out again to hospitals, but to increase the availability and awareness of health maintenance. One way is to encourage better lifestyle habits through food and exercise. Another way is to make health assessments more accessible at a distance. And for those who do require more comprehensive screenings more suitable to be done only at hospitals, hospitals should then play their part to keep operations running as smooth as possible with appropriate SOP in place, and prioritising quicker screenings that funnel the more serious for further comprehensive checks. 

Let's Talk About Home Care
Traditional healthcare industry aside, it then became really obvious that there needed to be a better way for people to receive care, without subjecting themselves to risk of exposure. I mean, from a purely non-COVID-19 angle as well, there's also something incredibly comforting about being in your home turf when needing to face what would normally be considered a 'scary' or 'troublesome' experience of seeing a doctor, getting stitches removed, or getting physiotherapy done. 

This is where Locum Home comes in. The team has been tirelessly facilitating over 300,000 vaccination doses throughout the pandemic with Locum Apps and realised that as we were building up this database of nurses and doctors throughout the country, there was this big availability for care to be provided throughout various sites. Even better if this care was able to be provided in homes.

Unfortunately, many home care providers consist of retired nurses, ex-nurses or even those without any medical qualification at all. Locum Home stands apart by being a system which works alongside the current app used to staff hospitals and clinics. I hope you find that as comforting as I do! 

World Spine Week
In conjunction with World Spine Week which is celebrated to highlight the importance of spinal health and well being, I thought I could make this post a little more informative for those who've read all the way here. 

First thing's first:

Our spines are very important. They keep us flexible and mobile, and allow us to stand, sit, bend twist, and contort our bodies into whatever position we find comfortable. 

That's why spinal injuries are super scary and we do have to take our back health pretty seriously. 
To be honest, I have awful posture. I slouch at any possible moment, sit at most certainly non-ergonomic positions in the office due to my low laptop and unwillingness to splurge on a desktop, and my overextended phone use has left me with mild carpal tunnel, back pain, and general aches whenever I wake up in the morning.

However, those who follow me on Instagram should recall a period of time where post-ligament repair surgery, I was attending physiotherapy regularly for several months. There, my posture was corrected, muscles were strengthened and despite the surgery, my gait returned to normalcy within months. Now, besides the unsightly scars on my left foot, there's really no indication that I'd once had a ruptured ligament. 

Despite my injury being at my foot, it actually caused a significant impact on the rest of my body. My hips were misaligned for a while after the surgery and due to that, my posture deteriorated further. One injury led to overcompensation on another part of my body to keep balance, and ultimately, my back felt the brunt of it. 

Regular Home Care

A large proportion of Malaysians do not have the habit of undergoing regular health screening. Usually, by the time that the start seeking for diagnosis or treatment, they would have most likely advanced into later stages of their condition, making treatment take longer and cost more. 

How many of us have had an injury from sports or simply from carelessness that we've left unattended? Long time readers know how often I sprained my ankle and how I would just hop from place to place instead of actively trying to resolve it. 

I truly believe that if home care was as easily accessible as booking a ride on Grab, there would be fewer people with severe injuries and speedier service. 

Locum Home - Faster, Easier and Safer

Locum Home introduces a new homecare concept where we extend home care services to serve many needs, including confinement, physiotherapy, nursing and elderly. 

Services are given faster due to the reduced need for people to survey around to hire a good doctor/nurse/caregiver as it is all provided in Locum Home app. 

Services are easier due to us bringing the care right to your doorstep. We help people to save time and money with lesser travelling cost and hospitalization care fees. 

Moreover, as one can store their medical history in the app which lets hired medical staff to review,  our Locum staff will be able to give better care. Services are safer as each staff are manually validated and selected by WeAssist team to ensure that only qualified or experienced medical practitioners are allowed in our staff team. 

Okay thank you for reading after my long disappearance.

Locum Home is open for pre-registration right now, head to https://www.locumhomecare.com/ to pre-register now.

FIT Laser Slimming Program @ OZHEAN A.M. CLINIC

Saturday, May 30, 2020

How I decided to start a YouTube channel.

Wednesday, May 20, 2020

Different Ways to Work From Home (+ Pros & Cons)

Thursday, March 19, 2020
Oh my freaking goodness, guys. It is March of 2020. The world has pretty much been, for lack of a better word, plagued with tragedy after tragedy, drama after drama. With Malaysia on a colloquially deemed 'lockdown', or more accurately known as a period under a "Restricted Movement Order", businesses have found themselves sending their staff to Work From Home during this period. 

I'm sure we all have seen the memes on working from home which looks more like a holiday with a laptop in front of you than actual work. What was interesting to me in managing the team I work with is the way in which we would carry out work from home. Before deciding on what we're currently doing, I put some thought into different ways that people could work from home. 

Different Ways to Work from Home (Pros and Cons) 

Without further ado, here we go: 

1. Task based 

This is the most 'flexible' way of working from home, where you are assigned certain tasks to achieve by end day or end week and you use your own discretion to figure out when or how you wish to get them done. This is very suitable for sales companies, which may need to make a number of phone calls or send out a number of emails in a day. It is the model in which freelancers carry out their work from home and it is outcome focused. 

However, some issues with this are that unless you have extremely clear independent goals, it can be difficult to structure your day to achieve what needs to get done. For instance, if your role typically involves revision or input from your team members, you might experience some complications or needless waiting around as different members are working at different times. In addition, less disciplined team members can affect your own productivity and you may find yourself being frustrated with another's schedule. 

Another downside of this is that if your team is new to working from home, it may be difficult to anticipate or understand how much time is required to complete a task. Although having clear time frames are important, if achievements are defined by 'how much got done in a day', it may not encourage employees to think more deeply about the task they're completing and expectations may not always be met if someone comes across a hurdle they struggle to solve on their own. 

Often, task based working from home styles are not time bound, and you may find those on a task based routine difficult to contact on an ad-hoc basis as they may not always be on when you need them. This could also mean that as an employee, your boss may contact you at any time (whether super early or late in the evening) and you may not get time to 'switch-off' in the day as your home is now effectively your office. 

2. Time based 

This is meant to emulate the work office time structure of working. You 'start work' at your designated time, by being completely available at your designated work hours. You stick to a fixed lunch schedule and you also 'clock out' at a particular time. Your colleagues are able to contact you at any time during the 'work day' and you meet your usual work obligations in the normal way - except at home. 

Meetings may be requested through video or phone call and as you're meant to be 'working', you will be expected to meet those obligations the same way you would on any other office day. The 'downside' of this method is that it does take away that flexibility of working from home that people normally expect. You should not be taking time away from your work to watch TV or relax, or do the laundry or fulfill other household obligations. However, at the end of your work day, your boss and colleagues are unlikely to make demands of you and you are mentally better able to segregate your day into 'work' and 'home time'. In addition, you save a lot of time without having to commute! (or wear pants)

This was the way I chose for our team to work. It makes it easier to see what's going on and we utilise team management tools such as Trello to optimise our efficiency. In this way, every team member is aware of what the other is doing and it's so neat and clear that I'm inclined to continue using these sort of task management tools even when we're back in the office. In addition, as we work alongside those in healthcare who are still working in this time, it makes it easier to contact those who are in the office because we operate within the same working hours. 

3. Meeting centered 

One of the most popular ways I've seen on social media now for working from home are those which are centered around teleconferences. A particular time is set for all team members to log on, dial in, and communicate with each other over Skype, Zoom or whatever else they've chosen. These online conferences are meant to work the way a meeting would, but sometimes for smaller companies, or in different teams, they're used as an online 'monitoring' mechanism to ensure staff are all invested in working and are on their computers.

One downside I envision is that in efforts to digitally recreate an office environment, everyone is connected on ONE chat room, fostering distraction. Although it is a good way to keep that sense of solidarity among a team that could feel isolated and lonely, it can also be a big drag on some staff's limited Internet access or productivity and is the kind of communication medium that favours extroverts. Rather, meetings should remain a tool in the work day and all of us could use this time working from home to consider how we could function more effectively with fewer meetings, as opposed to recreating all the meetings online, bringing along its inefficiencies. 

4. Free for all / On Call 

It is interesting to me that quite a number of companies have decided that their employees are to work from home, without sharing with them a plan of how to do so. Staff are expected to simply be available IF there's something for them to do and find themselves checking their phones frequently just in case their boss gives them a call. 

This method reminds me of when doctors are on call at the hospital. They are alert, on standby and are prepared for any sort of work that may come and are compensated for their availability. A person adopting this method does not give specific tasks in advance but instead may randomly call you up to get something done. This is also a 'flexible' way of working, but in my view, it does not maximise the resources at your disposal, could result in some anxiety by staff as they're in the dark on whether or not they have a busy day ahead and puts a lot of pressure on the immediate manager to achieve undefined goals. 


In reality, organisations adopt a variety of work from home methods, some of which are hybrids of the above. Different functions require different ways of dealing with them but I'm happy to see that many employers are using this time to explore the different and modern ways in which online tools can help improve the flexibility and productivity of a regular work day. 

If I have left out a type of work day that you think belongs on this list, please feel free to leave a comment! The opinions I shared above are just what I think would work for my team, but as we have only been working from home for a total of 2 days, I think it still remains to be seen whether we would change our mind moving forward in favour of another way.

Till next time! 

Kitohana Night Cream Review

Monday, December 30, 2019
Can you believe it? 2019 is almost over and we're on a cusp of not only a new year, but a whole new decade! Being in my mid-twenties, the past 10 years have truly been formative. I tried putting myself in the shoes of 2005 Tiffany to see if I am proud of who I've become, and truly, I can't do it. My life has pivoted and pivoted and pivoted into something beyond my imagination and although I always pegged myself as a dreamer and a creative, somehow at the age of 15, being in my mid-twenties was so far into the future that I could simply not imagine how it would be. 

Certainly I never envisioned being a champion of skincare. I was genetically blessed with good skin and throughout highschool, it was something I easily took for granted. In my early twenties after having returned from university in the UK, the drastic change in weather and adulthood hormones (ugh) gave me the worst breakout of my life, with huge zits across my forehead and mouth, weekly soreness and eyebags that wouldn't go away. To be honest, I was in denial for a couple of months, thinking it would all go away if I just left my skin alone. 

News flash, avoidance was not the answer. 

I later invested some time in an elaborate skincare routine (which you've probably read about here already so I won't go into any more detail) and when I noticed improvement, I was hooked! I now derive comfort from my morning and night time routine, and have happily brought back my skin into a nice stable balance. It is only with this stability that I have happily embarked on this skincare review journey, which you've seen glimpses of every now and then on this site. Trust me, you do not want to be messing around with different sorts of products if your skin has not calmed down. You need to take some deliberate time with products in order to see if they work for you, and if you are constantly attacking your skin with a plethora of different things, it is unlikely that you will see the results you want - because you're confused honey, and so is your skin.

Lecture aside, I am here to introduce the latest product I've reviewed - the Kitohana Night Cream. Literally only one of you have asked for this, but I'm giving it to you anyway,  and here's the process I go through to review a product. 

1. Looks

Okay, this probably seems the least important of all, but the way a product looks is the first thing you notice. Part of the review work involves explaining that first-impression look and feel of a product. 

If you're handling a hefty solid glass bottle, it may feel expensive and look luxe on your bedstand, but it's not going to be a practical product to take when travelling. If it's colourful and cute, maybe it'll be a good gift for your girlfriends, but for that pal of yours that's accustomed to fancy adult products like SK-II or Lamer, it'll be tough trying to get her to try a new product that seems a little too cute-sy to be more than a novelty. 


For Kitohana's night cream, I was pretty impressed with the PR box they sent. Some companies just stuff it in a bag and mail it over, so when you get a pretty package to unbox, it shows you that the company, at the very least, is interested in optics and therefore, are more likely to make an aesthetic product. This later helps if you're planning to make a gift of it or just simply want something nice for yourself. 

The bottle itself comes in its own box, is super lightweight (so easy to take when travelling!) and has a gorgeous frosty glass, that won't mess with your minimalist aesthetic. 

2. Ingredients

This is something that I've only recently learned to do thanks to my more experienced Instagrammer friends but checking out the ingredients of a product can be really useful to help you assess the quality of the product. Bear in mind though that sometimes, you can find products that will have surprisingly poor effects or surprisingly effective results on you despite its ingredients. One site I use is https://incidecoder.com/decode-inci.

According to the site, Kitohana's night cream has these highlights: 

#alcohol-free #fragrance & essential oil-free

Key Ingredients

Its website further breaks down that Sodium Hyalurunate and Sodium PCA work to deeply moisturize and vitamin E promotes healing and cellular turnover. Collagen enhances firmness and elasticity while Argireline tightens the skin and reduces wrinkles.  An abundance of antioxidants from pomegranate seed oil and vitamin C fight free radicals and deliver a brightening, youth-boosting action.

3. Actual use 

THIS is the part that takes the 'work' but it is also the most enjoyable. Actually reviewing it! 

For some background information, on a general basis, I use Laneige's Water Bank as my daily morning moisturiser and before I go to bed, I use the ID.AZ Sleeping Pack. If I'm reviewing a product, I stick to my normal routine but swap out one of the products for the one I'm trying. I'll do this for at least two weeks to a month to give it a fair chance. 

For the Kitohana product, my verdict is..


Love is a strong word, but I was really happy with the way my skin felt using this product. I initially started using it as a night cream, as that's what the product's for, but I soon realised how quickly it absorbs into my skin, so it became really suitable to use in the day as well. Before I realised it, I was using it as my sole moisturiser for over a week, even preferring it to my usual products on some days. 

I'm currently spending a lot of time at home in preparation for an exam I will be taking in January. This means a lot less exposure to airconditioning from the office (weirdly enough, I like to sit in the heat - no fan, no aircond) and less exposure to skin-drying pollutants from going outdoors. The Kitohana product is the perfect product for some lightweight moisturising that packs a punch. 

From the moment you slather it onto your face, it absorbs very very quickly, which is not usually what happens with night cream, and your skin will feel significantly more plump and moisturised immediately after. However, if you have dry skin or are exposed to dry air or a lot of aircond, this product may be better off as your morning moisturiser and you stick with your heavy-duty work for the night time. 

I don't recommend this for those with super dry skin because it may not be effective enough for you, but for my combination skin, I found it worked perfectly! In fact, in my view, it works even better than the SK-II moisturiser I bought. 

If you watch those celebrity night time routines, you'll find that rarely do they use products from only one line. I think it's somehow kind of impossible to get that perfect line-up of products and you will have to mix and match between different brands to get the right one. 

So if you're looking to try something new (and relatively unheard of), BUT something that I promise you, feels super good on your skin, do consider the Kitohana Night Cream! 

At RM85 per bottle, it's a worthwhile purchase! 

A Friend's Milestone

Wednesday, December 11, 2019

I posted my first ever blog post on my first ever blog some time in 2004. I did it because I realised that I loved reading - which probably meant that I would enjoy writing.. right? That proved to be true. By hand, I wrote a story of three imps trying to escape from a hungry, misunderstood giant. Already back then, I knew that my handwriting needed some work, and rather than rewrite the entire story, I decided to type it out. 

My first blog began! 

Since then, I've documented an array of incidences and stories on this site and it has proved such a lovely time capsule of my going-ons, whether mundane or note-worthy, that I want to do more of that again. Beginning with this - I'm going to write about one of my best friend's engagements! 

Ili and I have been friends from 2005 and more than half of our lives have been spent caught up in ridiculous, irrational laughter, taking an astronomical number of selfies and gossiping about anything and everything. In March this year, she sent me a text to tell me the news that every childhood best friend imagines - she was engaged! 

When my sister, Chloe, got engaged, I was beyond thrilled! Her husband (at the time, boyfriend - then eventually, fiance!) had gotten my parents' blessings and was plotting with me on when the best time would be for him to pop the question. There were several botched attempts and I very nearly blew it by calling him when they were together the weekend before he popped the question. Needless to say, when he finally did it and she said the big Y E S, it was an absolute joy that got us glowing with happiness. But in that case, none of us were surprised!

With Ili however, her engagement hit me out of the blue. For starters, we are the SAME AGE. I guess the reality of really being adults came to me all of a sudden. Don't get me wrong - Seth and I have been double dating Ili and her fiance, Reezal, quite a number of times and those two are so incredibly compatible, I knew without a doubt that this pairing was one for the long haul. But to suddenly find out that one of your oldest friends was engaged? I literally squealed aloud in the middle of a work-day to the slight shock of my colleagues. I was so incredibly happy for her that my heart started thudding in excitement. At the same time though, it was a total pinch-yourself moment. Was this real?? Are we really at that age where people get married?!?

Since then, I've come to accept reality and am honoured to be one of her bridesmaids! I mean, she didn't really have a choice in this matter, it was all decided even before we ended up with our partners.

We had a meet up the other day for some of her bridesmaids to get to know each other before the wedding. All of us are people from different phases of her life - some from kindergarten, some from high school, some from college and some from university - but coming together to celebrate the love and happiness of a dear friend is a great way to meet new people and when we met up at a Japanese restaurant in BSC for dinner, we got along so well!

 Put on fancy earrings for work to quickly transition to dinner.
My delicious hot pot. Which I devoured all on my own. Although they gave me two bowls which seemed to imply I should've shared it. I also had a cawanmushi and a plate of deep fried mini crabs. It was AMAZING.

All of us happily cradling our boxes with our bridesmaids outfits and a heartfelt card she wrote for each of us. When I read mine, it took all I could not to tear up and cry, but I looked across the table and one of her other bridesmaids, Syaza, had no such reservations, unabashedly wiping away tears. I now reinforce here that for the wedding day, we will be requiring a lot of tissues.

This is just one of those simple posts for posterity.

I later on had the chance to be a budget photographer for her and Reezal. I had some experience working with couples for Chloe and En Yaw's pre-wedding shoot so this was, as they say, not my first rodeo. That didn't mean it was any easier though! 

The night before the shoot was an absolute crisis! I wanted to charge my DSLR only to discover that my charger was broken! It was the middle of the night, the shoot was early the morning after and I had one flickering bar remaining on the battery meter. With no extra battery to spare, I contemplated calling off the shoot entirely! BUT when I dropped message after message to the couple, they were left unreplied.. They'd gone to bed early to look fresh the next day. I frantically left messages suggesting a postponement to the couple, and woke up early the next morning in case they didn't have available weekends after. And that proved to be true!


So. Without any extra time to find a replacement battery or charger, we forged ahead with one bar on the battery. There was no time to review in between shots and we had to shoot fast fast fast.

It was actually so much fun and I think we did it all in slightly over an hour. Fortunately, we got a couple of great shots in there (in my view heh heh) and I would say it was a day of good work all in all.

I also proceeded to buy a China-made Nikon charger (the last one in the store!) the same day so further crisis averted!

Congratulations, Ili & Reezal! I wish you all the happiness in the world!

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